Tuesday, April 15, 2014

New Servers at Temptations

(From right to left) Chen Yie Mun, 21, dressed in a maid attire and in the middle of placing the tableware for Toh Huey Jing, 22, While Lim Sze Lan, 21, watches on in Temptations.

Customers who ordered the Japanese main courses available at Temptations from March 10 to March 14 were serve by a students dressed as either a maid or a butler.
A team of seven interns from Ruemz, did a maid and butler café theme at Temptations with hopes to spread awareness of the Japanese culture to the Taylor’s University (TU) community whilst hoping to reach their weekly target market sale.
Sim Li Zin, 19, a TU student under the School of Hospitality and the marketing manager at Temptations during the five-day theme event, mentioned that a group of interns from Ruemz were expected to create a theme at Temptations, weekly. This maid and butler café theme was chosen because such an event rarely happens in TU, so Sim proposed the idea to her boss at Ruemz.

The signature dish was the Chicken Katsu-Don (deep fried meat [the chicken] served with savory broth sauce and eggs over rice) while on March 12 onwards had a special a la carte dish, the Sushi set served with tempura (seafood or vegetables that have been battered and deep fried, Japanese style).
The first eight customers who ordered the main courses, per day, were given an appreciation gift card whereby they have to collect it at Tiffin. The customer had to choose either the Hokkaido cream cake or the Mini Swiss Roll desserts.

Toh Huey Jing, 22, a School of Computing and IT student in TU, shares her understanding of what a Maid and Butler café is, “A Japanese-based café with servers dressed in butler or maid attire and act in a friendly and personal way.

“In a regular café, servers are expected to be ‘professional’ on the job. Take the order, get the food, serve the food and get the bill; that is it. But in a Maid and Butler café, they do the opposite; it is all about the interaction.

“When we order the Japanese dishes (at Temptations), as a part of the culture (of the theme), it is expected to have a butler or maid to serve us. But when that happened, the service felt like it was like a regular one,” she added.
Toh did expect to see the servers at Temptations dressed as a butler or a maid and can act like one too; especially with the Japanese greeting like Irasshai-mase, Goshujin-sama! (Welcome back, Master!) Irasshai-mase, Ojou-sama! (Welcome back, Mistress!). She also said that she did see the effort made on the decorations in regards to the event; although it is minimal but it was enough to tell customers that such an event was happening but that was it.

A 21-year-old student under the School of Health Sciences from International Medical University, Lim Sze Lan, came by to the event to hang out with her friend Toh whilst helping out to support the event as well.

Lim stated her understanding on what usually happens in a Maid café, “Customers can play games with the maid and the maids will attend to them very often, in a sense, trying to get the customers to feel happy”.

At the end of the customers’ meal, they may add comments or compliments onto a drawing sheet attached one corner in Temptations.


END

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