Thursday, May 22, 2014

The Voice Campaign update

The pie chart shows the percentage of complains collected from The Voice Campaign on April 2014.

A largest sum of complaints collected from Taylor’s University Student Council’s (TUSC) campaign called The Voice Campaign this April 2014 was regarding transportation issues in Taylor’s University (TU).

The lack of car park space in Taylor’s University, has been a pressing matter and an on-going issue that the students have been complaining about it since the first The Voice Campaign drive on September 2013.
TUSC Director of Campus Welfare team, Joshua Chieng, 22, said, “Transportation covers about 51% of the students’ complain during the four-day campaign. One of the hot notes on transportation was the lack of car park space in Taylor’s University.”

The Voice Campaign is held once on every fourth week of a semester, the drive last up to four to five days.

Joshua explained that TUSC’s objective is to create an awareness to TU students about The Voice Campaign whilst promoting TUSC‘s existence.

The Voice Campaign was a platform for students to raise their voice by submitting their requests or comment or complains by doing an online survey regarding the issues they are facing in-campus.

“We are the bridge between the management and the students, as this is a private institution, the management are paid to settle our issues, not us, we are like the watchdogs, the ones who keep an eye on the happenings in-campus and update the management.

“When we meet the management, not only do we raise the problem or the issue, we have to come up with the solution. As the management will ask back on what can they do to resolve it?

“We usually attend to pressing issues that involves the whole campus, practically campus-wide issues.

“Pressing issues like, last year, one of the most complaint issue was the toilet paper roll, the new batch was too thin. The moment you touch it, it tears off easily. This was affecting almost all of the students.

“We then bring this complain up to the management and then suggested on bringing back the old batch which is the toilet paper you see now in the toilets, which is much better.” he added.

Other pressing matters found during The Voice Campaign this April was focused on the lack of cleanliness in the toilets which Joshua explained that nothing could be done at that moment because of water rationing and food price hike at the new food court, Arena.

The quality of the speakers in class, the lack of printers and A1 plotters for architecture students, buses arriving late, leaking roofs or ceilings, and many more complains were mentioned in the survey.

Joshua added that the survey is still on-going until the next drive. He hopes that the future committee members of TUSC will continue this campaign.

For more information, visit http://tustudentcouncil.wix.com/tu-student-council

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